At Tropez Salon in Natick, we share Aveda’s mission, ‘… to care for the world we live in, from the products we use to the ways we give back to society.’ And we strive to make your haircuts, beauty, and styling experiences with us ‘transformational!’ But what if we here at Tropez Salon in Natick, along with you, could take it a step farther and change the world we live in simply by ‘making someone’s day!’
Staff at Tropez Salon in Natick Recently Learned About David Wagner and …
The Experience that Changed His Life
It only takes a moment to make someone’s day – to become a daymaker – and sometimes those moments even change lives as I discovered a number of years ago. I was working in my salon one day when a client came in to have her hair styled. I was surprised to see her, since it was right in the middle of her five-week period between hair cuts. I figured that she must have an important social engagement, so I asked her about her evening plans.
‘I don’t have anything special going on,’ she told me. ‘I just want to look and feel good tonight.’
I gave her a great scalp massage, then shampooed and styled her hair. During our 30 minutes together, we joked and laughed. At the end, she smiled radiantly, hugging me goodbye.
A few days later when I received a letter from this client, I began to realize the enormous potential of Daymaking. My client admitted that she had wanted her hair styled so it would look good for her own funeral. She had planned to commit suicide that evening. But the wonderful time she had during our appointment had given her hope that things could get better. She decided to check herself into the hospital and get professional help. She thanked me for caring, even though I hadn’t known what she was going through. She wrote ‘thank you for being there, without knowing that you were.’
I was stunned. I had spent time with this woman about once a month for three years, yet that day I had no inkling she was so distressed. I was glad to have made such a difference, yet the experience left me with an enormous sense of responsibility. What if I had been upset, distracted, or hurried when she came to see me?
That experience made me take stock of myself as a stylist and as a person. How many of the ten clients I saw every day might be in personal crisis that I would never know about? Even if it were only one person a day, I might have no way of knowing who needed some extra attention.
I resolved to treat every person I met like that woman. It might sound like a lot of work, but it wasn’t hard to have fun with my client that day. It was natural and made my day brighter, too. I vowed to give care and attention to everyone I saw. I figured it would make their day a little better, and who knows, it might save a life.
I still thank my client for the gift of that letter because it changed my life as much as my kindness changed hers. When you realize the difference you can make for others, whether by spending a light-hearted half-hour together, giving them a smile, or simply holding the door open for them, your whole approach to life shifts. Why have random acts of kindness when we can have intentional acts of good will?
- David Wagner
David, a world-renowned hair stylist, artist, entrepreneur, educator, and cancer survivor, is the founder and spirit behind Juut Salonspa, the original AVEDA concept salons. Juut comes from the Japanese word ‘Juuten’ which means to refill. As a first name it means to uplift humanity and serve others, which is exactly what David is all about. He is a best selling author and innovator of the “pay-it-forward” movement of Daymaking. Visit the Daymaker Movement website.
We at Tropez Salon in Natick salute everyone who wants to join us in becoming ’daymakers.’
Please contact or visit Tropez Salon in Natick!